General

General Information

• ★ How to Contact Summit Customer Service
• Sales Tax Information

Summit Subscription FAQs

• I have a subscription. Why is a credit card being asked to register for a course?
• Why should I register for a subscription?
• What is your Summit Subscription Guarantee?
• Will my subscription auto-renew?
• Are group discounts available on subscriptions?
• What if my credit card information changes before my auto-renewal?
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General & Live Workshop FAQs

• Does Summit report to ASHA?
• Does Summit report to CE Broker?
• When will I receive my certificate?
• How can I get a registration form?
• How can I get a copy of Summit's W-9?
• How will you notify me if a workshop is cancelled?
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Online Workshop FAQs

• Does Summit report to CE Broker?
• What if I forgot my username or password?
• How do I log into my account?
• Will I experience any occasional buffering or freezing of the video?
• How does the streaming video work?
• Are the videos downloadable or streaming?
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Live Webinars

• I can't access the webinar
• What if I'm late to the live webinar? Will I still receive CEUs?
• What happens if I lose connection during the webinar? Will I get removed from the webinar?
• Satisfactory Completion Requirements: Live Webinars
• How do I take the test for the live webinar?
• When will the certificate for the webinar be available to download?