General
Live/In-Person Course Support
General FAQs
Summit Subscription FAQs
- What are my subscription options?
- What does each subscription include?
- Will my subscription auto-renew?
- Can I upgrade my current subscription to Virtual or All Access?
- I've recently purchased a single course. Can I upgrade to a subscription?
- What is your Summit Subscription Guarantee? See all 25 articles
Live Webinars
- Satisfactory Completion Requirements: Live Webinars
- What are the system requirements to watch a Live Webinar?
- How early can I access the webinar?
- When will the certificate for the webinar be available to download?
- How do I take the test for the live webinar?
- What happens if I lose connection during the webinar? Will I get removed from the webinar? See all 8 articles
Online Course FAQs
Live Streaming Course
- I can't access the live stream
- What if I'm late to the live stream? Will I still receive a certificate of completion?
- What happens if I lose connection during the live stream?
- How do I take the test for the live stream?
- How early can I access the live streaming course?
- What are the system requirements to watch a Live Streaming Course? See all 9 articles