General Announcements
Summit Subscription FAQs
- I have a subscription. Why is a credit card being asked to register for a course?
- Does my subscription run for a full year or calendar year?
- What if I forgot my username or password?
- How do I log into my account?
- Can I turn off my auto-renewal feature before I receive my auto-renewal email notice?
- What if my credit card information changes over the 365 days before auto-renewal?
General & Live Workshop FAQs
- How is a voucher different than a credit?
- How can I use my credit?
- When will I receive my certificate?
- How can I get a registration form?
- How can a group register for a workshop?
- How can I get a copy of Summit's W-9?
Online Workshop FAQs
- What if I forgot my username or password?
- How do I log into my account?
- Do you provide technical support?
- Will I experience any occasional buffering or freezing of the video?
- How does the streaming video work?
- Are the videos downloadable or streaming?