Summit Subscription FAQs
- I have a subscription. Why is a credit card being asked to register for a course?
- Why should I register for a subscription?
- What is your Summit Subscription Guarantee?
- Will my subscription auto-renew?
- Are group discounts available on subscriptions?
- What if my credit card information changes before my auto-renewal?
- What is my renewal date?
- How can I change or cancel my subscription plan?
- I have already purchased/attended a live course; can my registration fee count towards a subscription?
- I’m unable to attend my workshop; what do I do?
- I am already a subscriber. How do I register?
- How do I register for a subscription?
- I have already purchased/viewed an online course; can my registration fee count towards a subscription?
- What subscription plans are available?
- Does my subscription run for a full year or calendar year?
- What if I forgot my username or password?
- How do I log into my account?
- Can I turn off my auto-renewal feature before I receive my auto-renewal email notice?
- What if my credit card information changes over the 365 days before auto-renewal?
- Why do you require a credit card for auto-renewal? Where is the information stored?
- What happens if I sign up for a Live Workshop and can’t make it?
- When I have a subscription, do I even need to sign up for Live Workshops? Can I just show up?
- When I have a subscription, how do I sign up for courses?
- If I have “All Access” or “Online Access”, do I have more than 30 days to complete or review an Online course?
- How do I know there will be enough Online Courses over the next 365 days to make sense to buy an “Online Access” plan?
- How do I know there will be enough Live Workshops in my area over the next 365 days to make sense to buy an “All Access” plan?
- Why only 30 days after course completion to upgrade?
- Can I upgrade to a subscription if I recently bought a course?
- Is there a money-back guarantee?