Summit Subscription FAQs
- I have a subscription. Why is a credit card being asked to register for a course?
- Does my subscription run for a full year or calendar year?
- What if I forgot my username or password?
- How do I log into my account?
- Can I turn off my auto-renewal feature before I receive my auto-renewal email notice?
- What if my credit card information changes over the 365 days before auto-renewal?
- Why do you require a credit card for auto-renewal? Where is the information stored?
- Will I be automatically set up for auto-renewal of my subscription in 365 days?
- What happens if I sign up for a Live Workshop and can’t make it?
- When I have a subscription, do I even need to sign up for Live Workshops? Can I just show up?
- When I have a subscription, how do I sign up for courses?
- Are there group discounts to buy subscriptions?
- When is my renewal date if I upgrade my plan?
- Can I change my subscription plan once I sign up?
- If I have “All Access” or “Online Access”, do I have more than 30 days to complete or review an Online course?
- How do I know there will be enough Online Courses over the next 365 days to make sense to buy an “Online Access” plan?
- How do I know there will be enough Live Workshops in my area over the next 365 days to make sense to buy an “All Access” plan?
- Why only 30 days after course completion to upgrade?
- Can I upgrade to a subscription model if I recently bought a course?
- Is there a money-back guarantee?