Online Course FAQs
Online course questions including compatibility, technical troubleshooting, and Continuing Education availability.
- What if I need special accommodations for the online course?
- Will Summit Report to the PA DOS PALS system (PA Child Abuse Recognition and Reporting Training completions)?
- Satisfactory Completion Requirements: On Demand Courses
- Does Summit report to ASHA?
- Does Summit report to CE Broker?
- What if I forgot my username or password?
- How do I log into my account?
- Will I experience any occasional buffering or freezing of the video?
- How does the streaming video work?
- Are the videos downloadable or streaming?
- Can the workshops be played on my phone?
- What browsers and Operating system do I need to run for this to work properly?
- When will I receive my certificate?
- What is the post course test like, what is a passing score, and how many times can I take it?
- Will I need to take a post course test? Why?
- Can I get a refund if I don't like the course?
- Am I able to re-watch the online courses even after I have completed the post course test and received my certificate?
- Is the on-demand course interactive? Will I be able to ask questions during the course?
- Can I complete the course over several days? How much time do I have to finish the course?
- Are there breaks? Can I press pause while watching the course?
- How long is the course?
- Where can I find who is teaching the course and his/her professional credentials?
- Are there labs in the course? What do I do if there are labs during the course?
- How do I access the course manual?
- Is an outline of the course content available before or during viewing?
- How many credits do I receive for an online course?
- Why don't all online workshops offer accreditation for my profession and state?
- How do I know if the workshop offers CE credit for my profession and state?